Preconference Sessions

1-5 pm Preconference - Mastering the Art of Courageous and Difficult Conversations - Su Cleyle

The ability to communicate effectively is a critical tool in everyone’s toolbox. This practical, interactive and hands-on workshop will provide participants with the skills necessary to have difficult conversations on any topic.

Learning Objective:

• Acquire insight into reading body language, dialogue skills and question formation skills.

Susan E. Cleyle is University Librarian at Memorial University. She is currently the chair of The Partnership, Chair of CAUL/CBUA (Canadian Atlantic University Libraries) and Treasurer of CARL (Canadian Association of Research Libraries). Su has completed the Royal Roads Post Graduate Executive Coaching program, is a certified Executive Coach, and holds a Certified Professional Coach (CPC) designation from the International Coaching Federation.

Please note, preconferences are run on a cost-recovery basis. If registration numbers are not enough to cover costs, the session will be cancelled.