Saturday, May 1

Due to the COVID-19 pandemic, the conference has been cancelled. Please see the announcement in the News section.

6:45 a.m.-8:30 a.m. Breakfast in Beauvert Dining Room (Breakfast in Moose's Nook available until 10 a.m. for Guests of delegates.)

8:00 a.m.-8:30 a.m. Registration Desk open

E1 8:45 a.m.-10:00 a.m. Keynote speaker - Tanya Talaga

10:00 a.m.-1:15 p.m. Exhibits open

10:00 a.m.-10:45 a.m. Coffee break and time to visit the Exhibits

10:00 a.m.-11:00 a.m. Registration Desk open

10:45 a.m.-11:45 a.m. Conference Sessions

F1 Stolen Words: Indigenous Intellectual Property Rights and Information Sovereignty in Canada – Erin Hoar, Deniz Ozgan, Emily Kroeker, Kayla Lar-Son
This presentation highlights historical issues that challenge Indigenous rights, Canadian copyright law, conflicting Indigenous worldviews, and the creation of Traditional Knowledges licenses and labels, focusing specifically on local Knowledges within our community while also acknowledging that Traditional Knowledges are different across communities. The presentation will raise awareness of how these licenses and labels can be used as a means for Indigenous Peoples to assert their own authority and ownership over their Traditional Knowledges and digital heritage, while also serving to help further decolonization in libraries. 

Learning Objectives: 

  • Understand Traditional Knowledges licenses
  • Learn how Traditional Kowledges impact information sovereignty

F2 Make a Statement: Shaping Public Library Service with Mission, Vision, and Values – Jordan DeSousa
Almost every organization attempts to express its identity through statements: mission, vision, values, and more. For public libraries, your Plan of Service must (at a minimum) include a mission statement—but what's the point? In this session we’ll explore how well-crafted statements can strengthen board governance, empower management and staff, and help produce library service that is uniquely you.

Learning Objectives:

  • Differentiate between various types of statements
  • Understand how statements relate to strategic direction and Plan of Service
  • Identify strategies for developing statements that are authentic and compelling

F3 Public Library Services in Indigenous Communities - Colette Poitras, Shirley Cire, Diana Davidson
Join Diana and Colette from Public Library Services Branch of Alberta Municipal Affairs as they speak to the origins of on reserve and on settlement grants, and the ongoing and future initiatives that are happening throughout the province. Shirley will speak to her vision of public library service in Maskwacîs and the steps that turned a dream into a reality.

Learning Objectives:

  • Review Indigenous services and programs offered throughout the province
  • Learn about some of the partnerships and relationships, most specifically in the community of Maskwacîs

F4 Minding Our Own Business: The Value of an Organizational Review – Margaret Law, Hank Smit, Deb Smith
An organizational review provides valuable information to support organizational change and refocus the library. It also provides information to support advocacy with funders. This session will explain the process, outcomes and use of the information from the review.

Learning Objectives:

  • Understand the value and process of an organizational review
  • Recognize the use of organizational information as an advocacy tool
  • Learn skills that can help to refocus any size or type of library

F5 Don’t Let the Librarians Ride the Bike: Red Deer Public Library’s Book Bike Initiative – Candice Putnam, Leah Martinoski
In 2019, Red Deer Public Library launched its Book Bike outreach initiative that brought library programs, collections, and services out into the community all summer long as part of its revamped Summer Reading Club program. We want to share our experiences with you, including the struggles we faced getting (and keeping!) the Book Bike on the road and our plans to improve the program in the future.

Learning Objectives:

  • Learn about the process for planning, promoting, delivering, and evaluating a Book Bike outreach program.
  • Gain ideas for outreach programming in your community, with or without a Book Bike!

F6 Spotting your Window of Opportunity: Fundraising for Libraries – Tracy Johnson
From innovative initiatives like Windows of Opportunity and Locked Library, targeted at the next generation of donors, to above-and-beyond stewardship for existing donors, Tracy Johnson, CEO of the Calgary Public Library Foundation, will share the wins and the fails from the past seven years of fundraising for the Calgary Public Library.

Learning Objectives:

  • Identify new avenues for fundraising
  • Review strategies for maintaining relationships with donors
  • Learn about opportunities and challenges in fundraising for libraries

F7 Rethinking Consequences: Restorative Practices with Youth at the Edmonton Public Library - Tamara Van Biert, Kyla Lee
Restorative practices provide a new way of looking at wrongdoing within the library, and provide an additional tool for staff to use when approaching services to youth. Participants will learn how EPL has used restorative practices, and discuss how to implement restorative practices into their own work.

Learning Objectives:

  • Understand restorative justice and how restorative practices fit in the library
  • Discuss how to implement restorative practices in their own libraries

F8 10/10, Would Recommend: The Articulate 360 Experience – Ngina wa Kaai, Lorisia MacLeod
Over the past two years, the Articulate 360 suite has given a new life to the NorQuest College Library’s online teaching materials, and lead to many new information literacy courses and college workshops. Topics featured include: the process of acquisition, a walk-through of the different products, an in-depth explanation of NorQuest’s experience using the suite, including a show-and-tell of the products they have made, and what the future is with the software. 

Learning Objectives:

  • Understand the uses of products in the Articulate 360 suite
  • Learn how Articulate 360 supports library instruction

F9 Academic Libraries and High Schools: Outreach, Engagement and Information Literacy – James Murphy, Leeanne Morrow, Kim Groome
Over the past 10+ years, University of Calgary Libraries and Cultural Resources have built innovative relationships with Calgary-area high schools to develop the information literacy skills of their students. This session will provide an overview of this program, how it was developed, instructional approaches and content, benefits and drawbacks, and how academic, school or other libraries could use this knowledge and experience to create or adapt a similar program in their own settings.

Learning Objectives:

  • Learn about an outreach program catered to high school students
  • Examine information literacy modules applicable to young adults
  • Explore successes and failures in library instruction and outreach

F10 Trustee 2.0 – Tanya Pollard
Trustee 2.0 - the one-stop-shop for all things Trustee related! Join the Alberta Library Trustees' Association in an informative session covering the most important aspects of trusteeship. From Advocacy to Plan of Service and everything in between, this session is a great introduction for new trustees and a refresher for more seasoned board members.

Learning Objectives:

  • Review trustee responsibilities
  • Access resources and support from ALTA

11:45 a.m.-1:30 p.m. Lunch

1:15 p.m. Exhibits close

1:30 p.m.-2:30 p.m. Conference Sessions

G1 Reading Differently: Partnerships to Serve Patrons with Print Disabilities – Diana Davidson, Leah Brochu, Kim Johnson
With the theme of ALC being “Vision 20/20,” what better session to attend than one about serving people with print disabilities and vision impairments in public libraries? Learn how University of Alberta School of Library and Information Studies students are working with the National Network for Equitable Library Service and Public Library Services Branch to create accessible books for patrons who need to read differently.

Learning Objectives:

  • Understand what a print disability is and how it affects how people use libraries
  • Identify how to implement policies on serving print-disabled patrons
  • Recognize the importance of training emerging librarians in accessibility

G2 Board and Staff Relations: Respectful Collaboration – Jen Anderson, Miranda Maguire
Let’s look at the roles and responsibilities of library staff and library board members. It can be difficult to navigate the boundaries of working independently within your authority and working in collaboration. Jen and Miranda will discuss specifics of board and manager relationships, with a practical focus on topics such as budget, plan of service and programming.

Learning Objectives:

  • Review how to differentiate between the role of the board and the role of staff
  • Recognize opportunities for collaboration
  • Find solutions to apply to local situations

G3 Go with the Flow: Supporting Reproductive Health and Ending Period Stigma Through Library Services – Shannon Stolee, Kelly Higgins
Let’s talk about periods! The good, the bad, and the bloody. A lot of us have periods, and as public libraries we need to be able to support those who do. By providing free menstrual products, having collections that reflect the period-having population, and creating a comfortable space for people to talk about reproductive health, libraries can be change agents to end period poverty and the stigma that can surround it.

Learning Objectives:

  • Understand the benefits of providing free and accessible menstrual products to communities
  • Identify strategies for developing collections for puberty and reproductive health
  • Recognize how to engage and start conversations with community on tough topics

G4 Bringing Public Library Workers’ Emotional Labour into Clear Focus – Joanne Rodger, Norene Erickson
What happens when, despite providing professional and respectful customer service, you are yelled at, threatened, or challenged? This session will present the findings from an Alberta-wide study that investigated emotional labour in public libraries. You will hear stories from the frontlines of customer service and learn about some of the strategies public library workers use to deal with the effects of emotionally charged customer encounters.

Learning Objectives:

  • Learn the definition of emotional labour
  • Discuss the effects of emotional labour on their ability to perform customer service roles
  • Identify several strategies that may be effective in managing emotions at work

G5 How to Fix Your Pesky Patron Problem: An Empathetic Customer Service Journey – Lisa Patton
Inspired by the "Social Worker in the Library" trend, Brooks Public Library delves into the world of Empathetic Librarianship. Presenters will review their staff Empathy Journey - a reflection on empathy-driven, social worker-assisted, customer service training, where they got it right (and wrong!), and how they "fixed" their problem patrons.

Learning Objectives:

  • Learn pre- and mid-conflict soft skills
  • Identify "types" of common patron behavior issues and solutions

G6 Diversity Benchmarking: Improving Diversity and Inclusion in Library Collections – Laina Kelly
Adding diverse books to your collection provides "mirrors, windows and sliding glass doors" for readers of all backgrounds (Rudine Sims Bishop). Yellowhead Regional Library conducted a case study to see whether diversity in a library's collection reflected the minority groups found in Canadian society. Learn how to assess your collection’s diverse and inclusive content and how to use those numbers to plan for future collection development.

Learning Objectives:

  • Identify how to assess your collection’s diverse and inclusive content
  • Learn how to use those numbers to plan for future collection development
  • Recognize the process of applying relevant statistical information

G7 WITHDRAWN Don’t Just Assume, Really Find Out! Seeking User Feedback to Inform Change – Alissa Droog, Katherine Koch, Carley Angelstad, Rynelle Wiebe

G8 Spaces within Spaces, Colonial Heft – Collection Depth, in the Anthropocene – Larry Laliberté, Peggy Sue Ewanyshyn
Library collections measured by actuary formulas, circulation statistics, and item numbers emphasize heft, as illustrated by the University of Alberta’s map collection. This presentation will focus on depth, by measuring the carbon footprint in the creation and maintenance of a map collection and draw on the work related to decolonization, archives, and the Anthropocene and deep mapping explorations.

Learning Objectives:

  • Reflect on your library’s collections
  • Understand how to analyze collections using deep mapping techniques

G9 Small Victories: The Highs and Lows of Program Creation in a Small Library – Tiffany Toma, Cynthia Bottomley
Tiffany and Cynthia will share their story of how they grew programs at their small library from seven programs a month, to 38+ programs each month, reaching record attendance and community engagement. Learn from our challenges and successes, bring back tangible ideas to your own library to implement change and improve community.

Learning Objectives:

  • Identify how to create diverse programs to attract and widen your audience
  • Learn that a quitter never wins and that failed programs can be re-worked!
  • Review how to beg, borrow, steal and recycle, and get your hands on resources

G10 How to Hire a Library Superhero: Human Relations for Trustees – Tanya Pollard
Looking to find the perfect guardian for your library? Someone who can perform the extraordinary? Have you hired your Superhero and are looking for ways to keep them in your library? Attend this session, and you will learn everything you need to know to find, hire and keep your very own library manager. Did that Superhero become a MEGA Villain? We can help with that too. The Alberta Library Trustees' Association has the tools you need to keep your library in SUPER shape.

Learning Objectives:

  • Learn strategies to effectively hire a new library manager
  • Reflect on the needs of your individual library when hiring a new director
  • Explore best practices, important regulations and where to find external help

2:30 p.m.-3:00 p.m. Coffee break

3:00 p.m.-4:00 p.m. Conference Sessions

H1 Public Library Services Branch Update – Kerry Anderson, Diana Davidson
This session will highlight the current network initiatives that the Public Library Services Branch offers to support Albertans through Alberta's public libraries.

Learning Objectives:

  • Understand the role of PLSB in supporting public library service for Albertans province-wide
  • Learn about new and current initiatives delivered via the Public Library Network

H2 Library Boards and Councils: Building a Great Relationship – Ken Allan
Are you a municipal councillor appointed to your library board? Have you never quite understood how boards and councils are supposed to relate to each other? Attend this session and learn about the ways in which library boards and municipal councils interact with each other under the Libraries Act, and the roles that library boards and municipal councils play in developing a beneficial and productive relationship.

Learning Objectives:

  • Review the responsibilities of library boards and councils in relation to one another
  • Identify how library boards and councils can cooperate
  • Learn when to have a written agreement

H3 Strategic Planning for Library Boards – Mark Evans, Greg Scerbak
While all libraries are required to have a Plan of Service, the Grande Public Library Board identified a need for a longer-term, high level vision for governance and other board responsibilities. The goal was to have a future-focused vision to serve the community. This session will discuss the need for and process used to develop the Board’s Strategic Plan as well as the benefits derived from strategic planning.

Learning Objectives:

  • Understand why it is important for boards to have a strategic plan
  • Recognize the process to be used to develop a strategic plan
  • Learn to navigate between the role of the board and the library director

H4 Lightning Strikes 2

Friendraising: How to Make Money Without Lifting a Finger – Lisa Patton

While planning their Canadian Library Month awareness campaign, Brooks Public Library discovered a previously unrealized fundraising tactic that made everyone else do all the hard work! Learn how you can do it too! Lisa will discuss donor-stewardship and millennial-style philanthropy.

Thorsby’s Perfect Perogy! – Gayle Sacuta
Have you ever thought of doing a food-based library program? Learn how Thorsby Municipal Library drew from the cultural knowledge and community building acumen of Thorsby's pre-school teacher to provide an inspiring, all-ages program teaching the life skill of perogy making. Recipes and anecdotes included.

How the Cold Lake Public Library Got Kids and Adults That Don’t Go to the Library Hooked on and Using the Library – Tanya Boudreau
Thanks to a library board, director, and staff that embrace visionary thinking, we were able to attract a large number of non-library users to the library.  Tanya will share ideas and stories about new patron-library interactions.

Fostering Volunteer Superstars – Christina Palech
They live in every community—working on boards, at community centres and in their homes. They might even take time off from their day jobs. They are volunteer superstars! But are they working for you? Learn how to find, foster and flourish a network of Volunteer Superstars that can help give back to your communities, and assist with your program and service delivery.

H5 The Wandering (Librarian) – Lisa Cumming
Over the past two years I have spent between 1 to 3 months moving from one community to another through my husband’s work. Visiting libraries has become part of my travelling lifestyle. Most libraries have a focus on connecting their community to the library; however, how can libraries meet the needs of short-term patrons? Examples of short-term patrons are contract workers, students, exchange students, transients, visiting relatives, clients at shelters, etc. Where/how do short term patrons fit into your library’s plan of service?

Learning Objectives:

  • Explore how to identify short-term patrons and how to make them feel welcome
  • Determine e ways to value these short-term patrons in long-term library services

H6 Teaming Up with Local Schools for Fun and Profit – Emily Hollingshead
There is an urgent need not just to tell, but to show that public libraries are essential to their communities. Investing in local schools demonstrates your library’s relevance to students, teachers, administrators, and parents. Find out about the projects the Drumheller Public Library has undertaken and brainstorm creative ways your public library and local schools can support each other.

Learning Objectives:

  • Understand the value of partnering with local schools
  • Explore the pros, cons, and lessons learned from several school-public library projects in Drumheller
  • Develop fresh ideas for local partnerships

6:00 p.m.    Closing Dinner

Tonight we celebrate the 45th anniversary of the Alberta Library Conference! To commemorate this sapphire anniversary, dress in shades of blue for the evening. Winners will be drawn for door prizes and the Exhibitor Scavenger Hunt – you must be in attendance to win.

7:00 p.m.  Author Shelley Wood

Join Shelley Wood for a discussion of her novel, The Quintland Sisters, inspired by a visit to her local library! Shelley will discuss her decision to tackle this well-known story as historical fiction, and to use an ‘epistolary’ format (diaries and letters, along with real newspaper articles from the day) to approach this tale in a new way. Which versions of the story can be trusted? How can these types of narrative choices compel readers to go beyond the novel to seek out the ‘true’ history of the Dionne quintuplets?

8:00 p.m.  Panel Discussion: “If we want things to stay as they are, things will have to change”: the library workforce in the 21st century 

Libraries want to remain at the heart of the communities we serve, as the bedrock of a healthy society.   To do so, we must stay responsive to the times, current technology, and community needs, as we have been so adept at doing throughout the ages. At this time of profound social, economic, and cultural change, we recognize that the skills we need for that responsiveness must evolve. 

As a result, what do libraries need to do to hire the right staff so they can remain responsive? How do we shape the education of information professionals to create agile, multi-layered skills that serve complex, forward moving, globally and socially aware communities? We must exceed the needs and expectations of our communities, anticipate and develop those skills. This panel will debate the skills life cycle of library workers, from education to professional development and answer the question ‘What needs to change so we can stay the same?”. 

Panelists for the evening include:

Jonathan Bengtson (University Librarian, University of Victoria Libraries & CARL President)

Norene Erickson (Assistant Professor, LIT Program, MacEwan University)

Mark Asberg (CEO, Calgary Public Library)

The discussion will be moderated by:

Dr. Kathleen DeLong (Associate University Librarian, University of Alberta)

Sponsored by OverDrive

9:00 p.m.    Dance! 

Don’t be shy about attending the dance:  you don’t need a partner and you don’t even need to dance. Just plan to have some fun socializing and celebrating the end of a great conference with your colleagues.

Stay tuned for new networking activities!

Sunday April 26

Breakfast is served from 7:30 until 11 a.m. If you need to leave before 7:30 you can reserve a breakfast-to-go. Book it at the Concierge desk before noon on Saturday!

Printable Saturday Schedule


Floor Plans


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